Any digital transformation program should start with a vision for what the organization wants to become in two, five or ten years.
In the telecoms market this vision is likely to involve the transition from being a communications service provider to a digital service provider (or telco). But definitions of what a DSP is, or could be, are relatively scarce.
This report explores the commercial models and technology enablers that CSPs will need if they are to expand their remit beyond that of connectivity providers.
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